🔒 Terms and Conditions (AM Dispatch)
Terms and Conditions
Welcome to Am Dispatch’s website. By accessing or using our website, dispatch services, or communication channels, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. Services Provided
Am Dispatch provides truck dispatching and logistics coordination services for owner-operators and carriers. Our services include, but are not limited to:Load booking and negotiationDriver-dispatch communicationBack-office supportRoute coordinationDocumentation assistanceWe do not provide trucking authority, equipment, or insurance unless explicitly stated in a separate agreement.
2. Booking, Enrollment, & Payment Terms
To begin receiving dispatch services:You must complete a carrier/owner-operator onboarding form and sign all required agreements.Service fees will be charged as agreed in your dispatch service contract (e.g., percentage-based or flat fee).Payments are due upon completion of loads or on the schedule agreed upon in your contract.Late payments may result in suspension of services.
Cancellations
Termination of dispatch services must be submitted in writing. Any outstanding balances remain due following termination.
3. User Responsibilities
By using our services, you agree to:Provide accurate and up-to-date company, driver, and equipment information.Maintain all required insurance, permits, and authority.Ensure compliance with FMCSA regulations and safety rules.Promptly share proof of delivery (PODs), rate confirmations, and required documents.Communicate in a timely manner regarding load status, delays, or issues.You are responsible for operating legally and safely on all dispatch assignments.
4. Prohibited Conduct
You agree not to:Use the website for hacking, phishing, or other malicious activities.Use our dispatch services to engage in illegal freight activities.Misrepresent your identity, equipment, or operational status.Share or misuse confidential rate confirmations or customer information.Violations may result in immediate termination of services.
5. Intellectual Property
All content on our website—including logos, text, documents, and graphics—belongs to Am Dispatch and is protected by copyright.You may not copy, distribute, or use our content without written permission.
6. Limitation of Liability
Am Dispatch is not liable for:Lost profits, delays, or missed opportunitiesAccidents, damages, or safety violationsBroker or shipper disputesLoad cancellations by third partiesIndirect or consequential damagesOur total liability is limited to the amount paid by the customer for the specific service rendered.
7. Force Majeure
We are not responsible for service delays or cancellations caused by events outside our control, including:Natural disastersGovernment regulationsSystem outagesAccidents or emergenciesLabor shortages
8. Termination of Services
Am Dispatch reserves the right to refuse or discontinue services for:Non-paymentFraud or misrepresentationSafety violationsAbuse of staffRepeated contract breaches
9. Governing Law
These Terms and Conditions are governed by the laws of the State of California.
10. Changes to Terms
We may update these Terms & Conditions at any time.Updates will be posted here with a revised “Effective Date.”Continued use of our services constitutes acceptance of updated terms.
11. Consent for SMS Communications
By opting in to receive SMS messages, you acknowledge and agree that:Your phone number and SMS consent will remain confidential.We will not sell, share, or distribute your phone number to third parties or affiliates for marketing.SMS messages will only be used for operational communication.
12. Types of SMS Communications
Depending on your relationship with Am Dispatch, you may receive:
Owner-Operators / Carriers
Load opportunitiesUpdates on booked loadsRequired documentation remindersPayment or settlement notices
Job Applicants
Hiring updatesInterview remindersRequired document requests
General Notifications
Appointment or meeting remindersService updates